Support
Need help with a receipt, your forwarding address or your data? We answer support email directly.
Contact
Email support@receiptmark.com. Include the forwarding address shown in Settings, but do not send passwords, bank details or unrelated personal mail.
A receipt is not appearing
Confirm that the message was forwarded to the exact address shown in the app. Processing can take a short time. If it still does not appear, email us with the merchant name and approximate forwarding time.
Correcting a result
Open the subscription in the app and review the receipt proof. If the merchant, amount or cadence is wrong, contact support and we will investigate the extraction.
Deleting your data
Open Settings and choose Delete everything. Receiptmark removes the ledger, retained receipt text and forwarding address only after the server confirms deletion.
Questions or deletion requests: support@receiptmark.com.